Midtown Health Center at its Madison and Norfolk locations has been awarded recognition by the National Committee for Quality Assurance (NCQA) as Patient-Center Medical Home (PCMH) practices.  Midtown Health Center’s Madison and Phillip Avenue (Norfolk) clinics have been recognized since 2016 and the clinic location at 901 W. Norfolk Avenue is now also a Recognized PCMH practice. Midtown Health Center’s clinics are the only practices in the cities of Norfolk and Madison to have NCQA Patient-Centered Medical Home Recognition. The NCQA PCMH standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication, and patient involvement.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care, and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of periodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology, and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Midtown Health Center has the tools, systems, and resources to provide its patients with the right care, at the right time.”

Midtown Health Center continues to demonstrate the ability to meet the program’s key elements and to function as a medical home. Kathy Nordby, the Chief Executive Officer of Midtown Health Center said, “Midtown’s commitment to the people we serve has always been at the heart of our work. The PCMH Program Recognition is a reflection of ongoing efforts to ensure our community has access to the best health care outcomes.”

NCQA is a private, nonprofit organization dedicated to improving health care quality. Its standards reflect the input of the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association. To find clinicians and their practices with NCQA PCMH Recognition, visit www.ncqa.org.